Terms & Conditions

2.1 Freemium Model

The Extension operates on a freemium basis:

Usage limits and pricing are subject to change with reasonable notice. Current limits and pricing are always displayed within the Extension interface before purchase.

3.1 Third-Party Authentication

The Extension uses OAuth 2.0 authentication to connect with third-party platforms (GitLab, Jira, Trello, Asana). You are responsible for:

• Maintaining the security of your third-party platform credentials
• All activities that occur under your authenticated connections
• Ensuring you have proper authorization to connect the Extension to your organization's accounts
• Complying with the terms of service of each third-party platform you connect

3.2 Account Security

You agree to:

• Immediately notify us of any unauthorized use of your account
• Not share your authentication credentials with others
• Revoke access through the respective third-party platform if you suspect unauthorized use

4.1 Content Ownership

You retain all ownership rights to content you create using the Extension, including:

• Screenshots you capture
• Video recordings you create
• Issue descriptions and metadata you provide

4.2 Limited License

By using the Extension, you grant us a limited, non-exclusive license to:

• Temporarily process your content to provide the Service
• Transmit your content to the third-party platforms you select
• Store your content temporarily in browser memory during the creation process

This license terminates when your content is uploaded to your chosen platform or when you cancel the operation. We do not store your content on any servers.

4.3 Content Responsibility

You are solely responsible for the content you create and share using the Extension. You warrant that your content:

• Does not violate any applicable laws or regulations
• Does not infringe on any third-party intellectual property rights
• Does not contain malicious code or viruses
• Does not contain confidential information you are not authorized to share
• Does not violate any privacy rights of individuals who may appear in screenshots or videos

4.4 Prohibited Content

You may not use the Extension to capture, create, or share content that:

• Is illegal, harmful, threatening, abusive, or otherwise objectionable
• Violates GDPR or other data protection regulations
• Contains personal data of individuals without proper authorization
• Infringes on patents, trademarks, trade secrets, copyrights, or other proprietary rights
• Contains viruses, malware, or other harmful code

5.1 Premium Subscription

If you choose to subscribe to the Premium tier:

• Your subscription begins immediately upon payment confirmation
• You will be charged the subscription fee on a monthly basis
• Subscription automatically renews each month unless cancelled
• Current pricing is displayed before purchase and in your account settings

5.2 Payment Terms

• Payment is processed through ExtensionPay, our payment processor
• All fees are exclusive of applicable taxes, which you are responsible for
• You must provide accurate and complete billing information
• We reserve the right to change subscription prices with 30 days' notice

5.3 Cancellation and Refunds

For EU Consumers:

• You have a 14-day right of withdrawal from the date of purchase
• If you use the Premium service during the withdrawal period, you may be charged for the proportionate amount of service already provided
• To exercise your right of withdrawal, contact us through the Chrome Web Store listing

Ongoing Subscriptions:

• You may cancel your subscription at any time
• Cancellation takes effect at the end of your current billing period
• You will continue to have Premium access until the end of the paid period
• No refunds are provided for partial months except as required by EU consumer law

6.1 Extension Ownership

The Extension, including its software code, design, features, and documentation, is owned by us and protected by copyright, trademark, and other intellectual property laws. All rights not expressly granted to you are reserved.

6.2 License to Use

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to:

• Install and use the Extension for your personal or internal business purposes
• Access and use the features provided by the Extension

6.3 Restrictions

You may not:

• Reverse engineer, decompile, or disassemble the Extension
• Modify, adapt, or create derivative works based on the Extension
• Remove, alter, or obscure any copyright, trademark, or other proprietary notices
• Rent, lease, lend, sell, sublicense, or distribute the Extension
• Use the Extension to develop a competing product or service

7.1 Platform Integrations

The Extension integrates with third-party platforms including GitLab, Jira, Trello, and Asana. Your use of these integrations is subject to:

• The terms of service and privacy policies of each respective platform
• Your existing relationship with those platforms
• Proper authorization from your organization (if applicable)

7.2 No Liability for Third-Party Services

We are not responsible for:

• The availability, functionality, or security of third-party platforms
• Changes to third-party APIs that may affect the Extension's functionality
• Any actions taken by third-party platforms with your data
• Disputes between you and any third-party platform

7.3 Third-Party Changes

We reserve the right to:

• Add or remove third-party integrations
• Modify how integrations work based on API changes
• Temporarily disable integrations if technical issues arise

9.1 "As-Is" Provision

The Extension is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

• Implied warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Compatibility with your systems or third-party platforms

9.2 No Guarantee of Availability

We do not warrant that:

• The Extension will be uninterrupted, timely, secure, or error-free
• The results obtained from using the Extension will be accurate or reliable
• Any errors in the Extension will be corrected
• The Extension will meet your specific requirements
• Third-party integrations will always function properly

9.3 Your Responsibility

You acknowledge that:

• You use the Extension at your own risk
• You are responsible for backing up important data
• We recommend reviewing captured content before sharing
• The Extension may not capture all relevant information in every scenario

10.1 Liability Cap

To the maximum extent permitted by applicable law, our total liability to you for any claims arising from or related to the Extension or these Terms shall not exceed the greater of:

• The amount you paid to us in the 12 months preceding the claim, or
• €100 (one hundred euros)

10.2 Exclusion of Consequential Damages

To the maximum extent permitted by law, we shall not be liable for:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Cost of procurement of substitute services
• Loss of data or content captured by the Extension
• Damages resulting from third-party platform issues

This applies regardless of the legal theory (contract, tort, negligence, or otherwise), even if we were advised of the possibility of such damages.

10.3 EU Mandatory Protections

Nothing in these Terms shall exclude or limit our liability for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any other liability that cannot be excluded or limited under applicable law

If you are an EU consumer, you retain all mandatory rights provided by Austrian and EU consumer protection law.

11.1 Right of Withdrawal

If you are an EU consumer, you have the right to withdraw from a purchase within 14 days without giving any reason. The withdrawal period expires 14 days from the date of purchase.

To exercise your right of withdrawal, you must inform us of your decision by a clear statement. You can contact us through the Chrome Web Store listing.

If you have already used the Premium service during the withdrawal period, we may charge you for the proportionate amount of service provided up to the point you communicated your withdrawal.

11.2 Dispute Resolution

If you are an EU consumer and have a dispute with us, you may use the European Commission's Online Dispute Resolution (ODR) platform:

https://ec.europa.eu/consumers/odr

11.3 Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Austria, without regard to its conflict of law provisions.

For Consumers: If you are an EU consumer, you retain the protection of the mandatory consumer protection laws of your country of residence.

Jurisdiction: Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Austria. EU consumers may also bring proceedings in their country of residence.

11.4 GDPR Compliance

Our processing of your personal data is governed by our Privacy Policy, which complies with the General Data Protection Regulation (GDPR). By using the Extension, you acknowledge that you have read and understood our Privacy Policy.

12.1 Your Right to Terminate

You may terminate your use of the Extension at any time by:

• Uninstalling the Extension from your browser
• Cancelling your Premium subscription (if applicable)
• Revoking OAuth access through the respective third-party platforms

12.2 Our Right to Terminate

We reserve the right to suspend or terminate your access to the Extension if:

• You violate these Terms
• You engage in prohibited uses
• Your payment method fails (for Premium subscribers)
• We are required to do so by law or court order
• We decide to discontinue the Service (with reasonable notice)

12.3 Effect of Termination

Upon termination:

• Your license to use the Extension immediately ceases
• Any data stored locally will be retained on your device until you clear it
• You remain liable for any obligations incurred before termination
• Provisions that by their nature should survive termination will continue to apply

14.1 Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and us regarding the Extension and supersede all prior agreements and understandings.

14.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14.3 No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.

14.4 Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

14.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, natural disasters, third-party service outages, or changes to third-party APIs.

14.6 Language

These Terms are provided in English. Any translations are provided for convenience only. In case of conflicts between versions, the English version shall prevail.